New window with Virtual Assistant.

FAQ

I see the text you entered is very long; I am a robot and I don't need so much information in order to answer. Please, try formulating your question again specifying what your problem is.

We can give you some tips to understand you better.

Here are some tips to get maximum return and precision from your replies:

You'll get better results if you use complete sentences in your questions as opposed to just key words:
Right: "I want electricity for my home".
Wrong: "electricity"

Ask single, concise questions and include only vital information:
Right: "see monthly bill"
Wrong: "You began supplying my electricity a month ago and I expected to get the bill by now but I haven't received anything, so can I see it somewhere? Thank you"

While your spelling needn't be perfect to be understood, try to type your questions as correctly as possible.
Use everyday language.